Privacy policy
Privacy Policy of Master Supply Co.
This Privacy Policy applies to personal information collected, processed, and stored by MASTER WEARS INC (“Master Supply Co.”, “we”, “us”, “our”), in compliance with applicable data protection laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy regulations.
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1. Collection of Personal Information
1.1 Types of Information Collected
Master Supply Co. collects personal information when you interact with us through our website, store, customer service channels, or other provided services. The personal information we collect may include name, address, email address, phone number, date of birth, gender, measurements, payment details, transaction history, and other related information necessary to provide our products and services.
We may also collect personal information from third parties or publicly available sources, including social media platforms such as Facebook, Instagram, TikTok, YouTube, and Twitter.
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1.2 Information Collected Automatically
When you visit our website, we may automatically collect technical and usage information such as your IP address, time and date of your visit, pages viewed, referral source, browser type and version, device information, and other related data. We use cookies and similar technologies to improve website functionality, analyze performance, and enhance user experience.
By using our website, you consent to our use of cookies and similar technologies in accordance with our Cookie Policy and applicable law.
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1.3 Website Search and On-Site Interactions
When you use features of our website such as the on-site search bar, filters, navigation tools, or other interactive elements, you are interacting with a publicly accessible e-commerce platform and not engaging in a private, confidential, or one-to-one communication.
Search terms, queries, and other on-site interactions may be collected, logged, and analyzed as standard website usage data for purposes including website functionality, product discovery, analytics, security, fraud prevention, performance optimization, and improvement of user experience. These interactions are treated as non-confidential website activity and are not considered private communications.
Such information may be processed internally and may be shared with trusted third-party service providers that assist us with analytics, advertising, website optimization, and related services, in accordance with applicable data protection laws.
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2. Basis for the Processing and Use of Personal Information
2.1 Lawful Basis
We process personal information based on one or more lawful grounds permitted under applicable data protection laws, including fulfilling contractual obligations, compliance with legal requirements, legitimate business interests, and user consent. We may use anonymized or aggregated data without restriction, as such data no longer identifies an individual.
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2.2 Purposes for Collecting and Using Personal Information
Master Supply Co. uses personal information to provide requested products and services, process orders and payments, deliver purchases, communicate with customers, provide customer support, personalize user experience, improve our products and services, conduct analytics, prevent fraud, and deliver marketing communications and advertising where permitted by law.
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2.3 No Expectation of Confidentiality
By accessing or using our website and its features, including search functionality and other interactive tools, you acknowledge and agree that your interactions with the website do not create any expectation of confidentiality. Except as required by applicable law, search queries and other on-site interactions are treated as standard website usage data and not as private or confidential communications.
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3. Sharing of Personal Information
3.1 Internal Sharing
We may share personal information within Master Supply Co. and with affiliated entities, including subsidiaries or related companies, for operational and administrative purposes.
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3.2 Sharing with Third-Party Service Providers
We may share personal information with trusted third-party service providers, including payment processors, shipping partners, analytics providers, advertising partners, IT service providers, and other vendors that assist us in operating our business. Such providers are authorized to use personal information only as necessary to perform services on our behalf and in accordance with applicable privacy laws.
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3.3 Disclosure of Personal Information
We may disclose personal information where required by law, regulation, or legal process; in connection with the enforcement of our Terms and Conditions; to protect the rights, property, or safety of Master Supply Co., our customers, or others; or in the event of a business transaction such as a merger, sale, or asset transfer.
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4. Marketing and Advertising
We may send marketing communications via email, SMS, social media platforms, or online advertising. You may opt out of marketing communications at any time by using the unsubscribe link provided or by contacting us at info@mastersupply.co.
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5. User Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, restrict processing, request portability, or withdraw consent where applicable. Requests can be made by contacting us at info@mastersupply.co.
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6. Security and Storage of Personal Information
We implement reasonable administrative, technical, and physical safeguards to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include encryption, SSL technology, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
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7. Retention of Personal Information
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer required, personal information will be securely deleted or anonymized.
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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page and, where appropriate, communicated through additional means. Continued use of the website after changes constitutes acceptance of the updated policy.
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9. Contact Information
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: info@mastersupply.co